Observatori dels Públics del Patrimoni Cultural de Catalunya
Degree in Economic Sciences from the Autonomous University of Barcelona and master's degree in Management and Cultural Policies from the University of Barcelona.
Technical director of the Observatory of Audiences of Cultural Heritage of Catalonia, an organization that supports Catalan heritage facilities so that they better understand and know their visitors.
Director of ARTImetria, a consultancy with 24 years of experience particularly in the field of cultural heritage.
Guest professor of the master's degree in Cultural Heritage Management and Museology at the University of Barcelona, the master's degree in Cultural Management at the International University of Catalonia, and the postgraduate degree in Strategic Management of Museums and Heritage Centers at the University of Girona.
Covid-19 caused a profound impact on the Catalan cultural system and, as a result, on the heritage field too. The global nature of the pandemic had similar effects in all countries. The lockdown first and the following limitations on mobility during the two years of the pandemic caused severe blows on attendance to museums, their income and especially their work teams. The imprint of this crisis left a profound mark in the sector, from fierce situations such as shutdowns and the resulting layoffs to the suspension of many activities. It should be noted that its different effects can be classified according to three main factors: location (museums located in territories with a strong tourist dependence have suffered the most), size (managing teams during lockdown and teleworking has been more complex for large organizations), and ownership (although the impact of the pandemic has been widespread and large and publicly owned museums have suffered severe consequences, the situation has been even more dramatic among the rich network of private facilities, which mostly depend on the income that they gather from visitors). In these long months of the pandemic, the sector focused a very considerable part of its efforts on increasing and improving its digital offer. Hopefully, at least, we used this crisis to consolidate some insight and to update digital resources.